Frequently asked questions
Answers to common questions about CCTV installation, smart home automation, home theater, video door phones, intrusion alarms, motorised curtains, and service coverage across Bangalore.
Last updated: 2026-05-14
Pricing
How much does CCTV installation cost in Bangalore?
A 4-camera HD CCTV system for a typical Bangalore home — including cameras, a 4-channel NVR with [NEEDS:storage], cables, conduit, and installation — typically ranges from [NEEDS:₹X-₹Y]. The exact price depends on camera resolution (2MP vs 4MP vs 8MP), indoor vs outdoor mix, cable run length, and whether existing conduit is available. We provide a fixed-price quote after a paid site visit (₹500 for CCTV-only assessments). All prices include GST and a 1-year warranty.
What does a 4-camera CCTV system cost for a 3BHK apartment in Bangalore?
For a 3BHK apartment (typically 1200-1600 sqft), a 4-camera HD CCTV setup with PoE NVR and 1TB storage costs around [NEEDS:₹X-₹Y] all-inclusive. This covers four indoor/outdoor 4MP cameras, a 4-channel NVR, professional installation, cable management, mobile app configuration, and a 1-year warranty. Apartments are typically faster to install than villas because cable runs are shorter — we complete most 3BHK installs in a single day.
How much does smart home automation cost in Bangalore?
Smart home automation pricing in Bangalore depends on which rooms and which categories you automate. Basic automation (smart switches + lighting + a hub) for a 2BHK apartment starts around [NEEDS:₹X]. A 3BHK full-room automation with smart switches, motorised curtains, locks, and a voice assistant typically runs [NEEDS:₹X-₹Y]. Premium villa automation including theater, lighting scenes, security integration, and outdoor zones starts around [NEEDS:₹X]+. We offer modular packages so you can start small and add later without rewiring.
Is GST included in your prices?
Yes, all our quoted prices include 18% GST. We provide a GST-compliant tax invoice with HSN codes for each item. If you need a B2B invoice for your company’s GST input credit, we issue invoices against your company GSTIN at no extra charge.
Do you offer EMI or installment plans?
Yes, we offer EMI options on installations above [NEEDS:₹X] through our payment partners — typically 3, 6, or 9 months, with select credit cards offering no-cost EMI. For business customers, we also accept staged payments tied to project milestones (typical: 25% advance, 50% on installation start, 25% on completion).
Do you charge for site visits or initial consultation?
Initial profiling — understanding your scope, budget, location, and timeline — is free and happens over WhatsApp. Once we’ve established the project is a fit, we schedule a paid site visit where our specialist assesses your space in person, takes measurements, and prepares your project documentation.
Site visit fees are tiered by the depth of assessment required:
- CCTV-only site visits: ₹500, approximately 1 hour. Camera placement, cable run estimation, network requirements, NVR sizing.
- Smart home, home automation, or home theater site visits: ₹3,000, approximately 1 hour. Full system design assessment — electrical layout, network planning, protocol selection, acoustic considerations for theater rooms, room-by-room device planning.
Within 24-48 hours of the visit, you receive a complete project document — every device placed on your floor plan, every cable run estimated, every accessory listed, every cost broken down. The quote is the deliverable, not just a price.
Why we work this way: most installation problems come from vague scoping. A customer agrees to “smart switches in the living room” verbally, then on install day discovers the dimmer they wanted isn’t compatible with their bulbs, or the smart lock doesn’t fit their door frame, or there’s no neutral wire for the switch they picked. Proper documentation upfront — floor plan, device list, cable runs, costs — catches all of this before any work begins. You see exactly what you’re paying for, exactly where it’s going, and there’s no rework, no surprises, no “we’ll have to add this later” conversations.
Site visit fees are adjusted against your final invoice if you proceed with the installation.
What does an 8-camera CCTV system cost for a Bangalore villa?
For a typical 3BHK or 4BHK villa needing 8-camera coverage (4 outdoor perimeter + 4 indoor/entry points), expect [NEEDS:₹X-₹Y] all-inclusive. This includes an 8-channel PoE NVR, 2TB-4TB storage (configurable), weatherproof outdoor cameras rated IP67, cable conduit, and installation. Villa installations typically take 1-2 days depending on cable run complexity and outdoor mounting requirements.
How much does video door phone installation cost in Bangalore?
A standalone video door phone (single outdoor unit + 1 indoor monitor) installed in a Bangalore apartment or villa costs [NEEDS:₹X-₹Y] depending on brand, screen size, and whether you need Wi-Fi/mobile app integration. We install OneTouch and Grandstream VDPs and can pair them with Yale or Dorset smart locks for matched one-tap-unlock integration if you want it. For apartments with existing intercom wiring, installation is faster. For villas needing new cable runs, we include cable conduit and labour in the quote.
Service & scheduling
How long does a 4-camera CCTV installation take?
A typical 4-camera installation in a 2BHK or 3BHK apartment completes in 4-6 hours on a single day. Villas with 4-6 cameras typically take 6-8 hours. Larger 8-camera systems or installations requiring new conduit may extend to 2 days. We assign one experienced technician per job and confirm timing in writing before installation day.
Can you install CCTV on weekends in Bangalore?
Yes, Saturday installations are routine — most of our weekend slots fill up a week in advance. Sunday slots are limited but available on request. We don’t add weekend surcharges.
Do you serve both apartments and villas?
Yes — apartments, villas, independent houses, and small commercial spaces (offices, shops, clinics, warehouses up to ~5000 sqft). Apartments are typically simpler because cable runs are shorter and AC outlets are pre-wired. Villas require slightly more planning for outdoor camera placement and weatherproofing.
How quickly can you schedule a site visit?
Most site visits are scheduled within 1-2 days of your WhatsApp enquiry, after we’ve completed the brief profiling conversation to confirm scope and location fit. For urgent installations (e.g., after a security incident), we can often prioritise same-day or next-morning visits.
Can I get same-day installation in Bangalore?
For straightforward CCTV jobs (existing power outlets, basic 2-4 camera setup, central Bangalore pincodes), we can sometimes accommodate same-day installation after a quick site visit. For smart home, home theater, or 8+ camera setups, plan for 2-3 days from enquiry to installation so we can prepare materials and confirm scope.
CCTV — technical questions
Do I need an internet connection for CCTV cameras?
You don’t need internet for the cameras to record — the NVR records continuously to its hard drive regardless of internet status. You only need internet if you want to view your cameras remotely on your mobile phone when you’re away from home. The recording itself works completely offline.
What's the difference between Wi-Fi and PoE CCTV cameras?
Wi-Fi cameras connect wirelessly and need power from a nearby outlet — fast to install but bandwidth-limited and prone to drops in larger homes. PoE (Power over Ethernet) cameras use a single Ethernet cable for both power and data — more reliable, no Wi-Fi congestion, slightly more cable work during installation. For 4+ camera setups in Bangalore homes, we almost always recommend PoE — better long-term reliability, especially during monsoon and power fluctuations.
What's the difference between 2MP, 4MP, and 8MP cameras?
The number refers to resolution. 2MP (1080p) is fine for indoor and general perimeter viewing. 4MP gives sharper zoom-in for face recognition and reading vehicle number plates — our most-installed resolution for Bangalore homes. 8MP (4K) is for very long distances or large open areas (compound entrances, parking lots). Higher resolution uses more storage, so we size the NVR hard drive accordingly.
How long do CCTV recordings last on your systems?
Recording retention depends on hard drive size, number of cameras, and resolution. For our standard 4-camera 4MP setup with 1TB storage and motion-triggered recording, you typically get 25-35 days of recording before the oldest footage is overwritten. We can configure continuous 24/7 recording (shorter retention) or motion-only (longer retention) based on your preference. Storage can be upgraded to 2TB-6TB if you need longer retention.
Can I view my CCTV cameras from my mobile phone?
Yes — we configure the mobile app for every customer during installation. Works on iOS and Android. You can view live feeds, playback recordings, get motion-detection alerts, and share access with family members. For multi-camera viewing on a single screen, we configure the app’s split-view mode.
What happens if my Wi-Fi or internet goes down?
Local recording continues normally — the NVR doesn’t depend on internet to record. You just lose remote mobile-app viewing until internet returns. All recordings made during the outage are still on the NVR hard drive and viewable from the connected monitor on-site, or remotely once internet is back.
Do you install outdoor cameras that work in Bangalore monsoons?
Yes — all our outdoor cameras are IP66 or IP67 rated for dust and water resistance. We use weatherproof junction boxes, UV-resistant cable jackets, and properly sealed wall penetrations. Cameras are mounted under eaves or with rain shields where possible. We’ve installed across Bangalore monsoons for years without water-ingress callbacks.
Protocols & comparisons
Wired vs wireless smart home — which should I choose?
The honest answer depends on whether you’re building new or retrofitting. For new construction or major renovation where walls are open, wired (KNX for whole-home automation, DALI for premium tunable lighting, structured cabling for security and AV) is the gold standard — rock-solid reliability, no battery changes, works for 20+ years. Only practical when you can run cables.
For existing homes where you don’t want to break walls, wireless (Zigbee, Wi-Fi, Bluetooth) is the right choice — installation in days instead of weeks, no civil work, easier to expand later. Trade-off: some devices need batteries and Wi-Fi quality matters more.
Our practical rule for Bangalore homes: if you’re moving in within the next 60 days and walls are still open, go wired wherever budget allows. If you’re already living in the home, go wireless and skip the renovation pain. Most of our installations are mixed — wired backbone for KNX automation and DALI lighting where the contractor is still on-site, wireless for everything added later (locks, cameras, sensors, curtain motors).
KNX vs Zigbee — which protocol is right for my home?
KNX and Zigbee solve different problems and we install both depending on the home.
KNX is a wired protocol that’s been the European luxury-home standard for 30+ years. Everything runs over a dedicated bus cable, no internet needed for local control, devices last 20+ years, and the system never depends on Wi-Fi or cloud. Higher upfront cost, requires cable laying (so practical mostly during construction), but unmatched reliability. We recommend KNX for villas, premium apartments under construction, and customers who explicitly want a “set and forget” system that outlives any specific brand or app.
Zigbee is a wireless mesh protocol — devices talk to each other over short-range radio, no cabling needed, retrofits into any home in days. Lower cost, faster install, easier to expand, works with hundreds of consumer brands. Trade-off: relies on a hub being powered, occasional battery changes for sensors, and some devices drop off the mesh and need re-pairing once in a while.
Our practical rule: KNX for new construction or full renovation where the customer wants 20-year permanence. Zigbee for existing homes, rented homes, or anyone who wants to start small and expand without civil work. Both can coexist — a KNX-wired villa often still uses Zigbee for locks, leak sensors, and curtains added later.
We watch the Matter protocol closely but don’t actively recommend Matter-first builds yet — the ecosystem is maturing, device support is uneven, and most customers asking about Matter are better served by a Zigbee build today with Matter-compatible devices added as the standard matures.
DALI vs Zigbee vs Bluetooth — which lighting protocol should I choose?
All three control tunable white and dimmable lighting, but they’re built for different jobs.
DALI is a wired commercial-grade protocol — every driver gets a digital address, runs on a low-voltage bus, supports up to 64 fixtures per line. Best-in-class dimming smoothness (no flicker at low brightness), tight color-temperature accuracy, and the system keeps working even if your hub fails. Higher upfront cost and only practical when walls are open, but the dimming quality is visibly better than any wireless option. We install DALI across any project where the customer wants premium tunable lighting and the budget supports it — home theaters, dedicated media rooms, living rooms with mood scenes, master bedrooms, art-display zones. Not just cinema rooms.
Zigbee tunable is the wireless mainstream choice. Works with hundreds of consumer brands (Aqara, Philips Hue, IKEA Tradfri), retrofits into any home, costs significantly less than DALI. Dimming is good but not great — there’s a perceptible step quality at very low brightness levels on most drivers, and color-temperature shifts are slightly less smooth than DALI. Range and reliability are strong because Zigbee builds a mesh network. The default recommendation for whole-home installs in Bangalore where DALI isn’t justified.
Bluetooth (mesh) is the cheapest and fastest to deploy. Works with Indian brands like Wipro Garnet, Syska, and many imported budget brands. No hub needed for basic use — control directly from your phone. Range is shorter than Zigbee, reliability drops as you add more fixtures (mesh stability declines past 30-40 nodes), and integration with broader smart home systems is weaker. Good for single-room setups, starter installs, and budget-conscious customers who want phone-only control without a hub.
Our practical rule: DALI when the customer wants premium tunable lighting in any room and the budget supports the wired install. Zigbee for whole-home installs where DALI isn’t justified — covers the majority of Bangalore homes. Bluetooth for single rooms, starter installs, and customers who want a phone-only no-hub setup.
Mesh Wi-Fi vs wired access points — which should I choose for a smart home?
Smart home reliability depends entirely on network reliability. Once you have 30+ connected devices — cameras, locks, sensors, hubs, switches, voice assistants — your home network stops being a consumer Wi-Fi problem and becomes a small business network problem. Mesh and wired APs are the two ways to handle it.
Mesh Wi-Fi (Google Nest Wifi, eero, Deco, Asus ZenWifi) is the wireless approach — multiple satellite nodes talk to each other over a dedicated radio band, you place them around the house, signal blankets the floor. Easy install, no cabling, works for most 2BHK and 3BHK apartments. Trade-off: each hop between mesh nodes halves the available bandwidth, so devices far from the main router get progressively slower throughput. Mesh also struggles in homes with thick walls, multiple floors, or RF interference from neighbours. Good enough for most apartment installs; reaches its limits in villas and dense smart-home setups.
Wired access points (Grandstream, Ubiquiti UniFi, TP-Link Omada) use Ethernet cables run from a central switch to each AP location. Each AP gets full bandwidth — no hop penalty — and the system handles 100+ devices without slowdown. Roaming between APs is seamless, the firmware is more controllable, and the network stays fast as the smart-home device count grows. Trade-off: requires CAT6 cable runs to each AP location, so practical mostly during construction or renovation. Higher upfront cost but a one-time investment that lasts 8-10 years.
Our practical rule: mesh for apartments under 1500 sqft with 30 or fewer smart devices. Wired APs for villas, duplexes, anyone with 50+ smart devices, anyone running CCTV alongside smart home (cameras saturate cheap networks fast), and anyone building from scratch where cable runs cost almost nothing extra. We install Grandstream APs for serious smart-home networks — enterprise-grade hardware, centralized management, and reliability that scales as the device count grows.
Smart home
Will Alexa or Google Home work with smart switches I already own?
It depends on the switch brand. Most modern smart switches in India support both Alexa and Google Home via cloud integration. If you tell us what brand of switches you have, we can confirm compatibility before installation. For switches that don’t integrate natively, we can often add a Zigbee or Matter bridge to make them work.
Do I need to rewire my home for smart switches?
For most apartments and homes built after 2010 with standard wiring, no — modern smart switches retrofit into your existing switch boxes. We do a quick wiring check during the site visit to confirm. Older homes (pre-2000) with non-standard wiring or no neutral wire may need partial rewiring, in which case we recommend “no-neutral” smart switch models that work with two-wire setups.
Can I install smart locks if I'm renting in Bangalore?
Yes — smart locks for rented apartments are increasingly common. We install Yale and Dorset models that fit over your existing lock without modifying the door, so the original lock can be restored when you move out. The mechanical key still works as a backup. We always recommend confirming with your landlord, but most landlords accept non-invasive smart-lock installations.
Does smart home automation work if my internet is down?
Yes for most local control — smart switches, scenes, and motion-triggered automations work via your local hub (Zigbee or Matter) even without internet. What stops working is remote control (controlling devices from outside your home), voice assistants that depend on cloud, and any cloud-only smart devices. We design home setups with as much local-first automation as possible for reliability.
Which smart switches work without a neutral wire?
Several brands now offer no-neutral smart switches that work with traditional two-wire Indian wiring — we routinely install these for older Bangalore homes. They work for most loads but have minimum-load requirements (typically not great for very low-wattage LED bulbs). We confirm load compatibility during the site visit.
Motorised curtains
How much do motorised curtains cost in Bangalore?
Motorised curtain pricing depends on track length, fabric weight, motor type, and whether you’re retrofitting an existing rod or installing fresh tracks. Approximate ranges:
- Single track, light-to-medium fabric, 6-8 feet width:
[NEEDS:₹X-₹Y]per track, motor and rail included - Heavy blackout curtains, longer spans, or curved tracks: higher because the motor torque rating goes up and the rail engineering is more complex
- Full-room sheer + blackout dual track: roughly double a single-track install per window
A typical 3BHK Bangalore apartment with motorised curtains in master bedroom, living room, and one additional bedroom runs [NEEDS:₹X-₹Y] all-in. The biggest cost variable is fabric — we install the motor and track; you can either source fabric separately from your tailor or have us coordinate.
Do motorised curtains need a separate hub or app?
Depends on the brand and protocol. Three common configurations:
Wi-Fi curtain motors connect directly to your home Wi-Fi, controlled via the brand’s mobile app, work with Alexa and Google Home for voice control. No hub needed for basic use. Trade-off: each motor adds one more Wi-Fi device, which strains consumer routers when you have 4-6 curtains plus everything else smart in the home.
Zigbee curtain motors connect to a Zigbee hub (which you likely already have if you’re doing smart home), don’t add load to Wi-Fi, more reliable in homes with many smart devices. Voice control works via the hub. Best fit if curtains are part of a broader smart home install rather than standalone.
KNX or wired curtain motors — for new construction or full renovation where automation runs on a wired bus. Highest reliability, longest lifespan, no app failures, integrates with full home scene control (one button does “movie mode” = curtains close, lights dim, AC adjusts). Highest upfront cost.
Our practical rule: Wi-Fi for 1-3 curtains in an otherwise simple setup. Zigbee for whole-home smart installs. KNX for new construction or premium projects where curtains are part of an integrated scene system.
Can motorised curtains work with my existing rods and curtains?
Sometimes, but usually we recommend replacing the rod/track at the same time. Three scenarios:
Existing standard rod, retrofit motor: possible if the rod is straight, robust, and the fabric is light-to-medium weight. We add a clip-on motor that moves the carrier along the existing rod. Lower cost, faster install, but the visual aesthetic doesn’t always match. Best for budget retrofits.
Replace rod with motorised track: the cleaner option. New low-profile aluminium track with internal motor, fabric reuses your existing curtains if compatible. Better aesthetic, smoother operation, longer warranty. We recommend this in most cases.
Full new install (motor + track + new fabric): for new homes or major renovations. Best aesthetic match, color-coordinated tracks, optimized weight class for the motor.
Honest note: many “retrofit my existing rod” requests end up not being practical once we see the actual rod at the site visit — Indian apartment curtain rods are often non-standard sizes or fabric-overloaded. We tell you honestly at the site visit which scenario applies.
How long do motorised curtains take to install?
A single track typically installs in 2-3 hours including motor mounting, Wi-Fi or Zigbee pairing, app setup, and customer walkthrough. A 3BHK full curtain install (5-7 curtains across rooms) usually completes in a single day.
If we’re installing curtains alongside other smart home work — automation, switches, lighting — the curtain install is folded into the broader installation day rather than scheduled separately.
One thing to plan ahead: curtain motors need power. Most installations require either a nearby plug point (we use the existing one or coordinate with your electrician to add one) or a hidden internal battery with charging access. We flag this requirement during the site visit so there are no surprises on install day.
What brands of motorised curtains does Homezee install?
[NEEDS: real curtain motor brands — your gut answer to what Homezee actually installs]
We do not install no-name imported budget motors that fail within 6-12 months. The cost of replacing a failed motor (call-back, dismantle, reinstall) is more than the savings on the cheaper motor — we’ve learned this from early installs and stopped quoting those brands.
Home theater
Full acoustic treatment vs modular acoustic panels — which should I choose?
Both work, but they’re built for different rooms and different ambitions.
Full acoustic treatment is a designed-from-scratch approach: bass traps in corners, broadband absorption on first-reflection points, diffusion on the back wall, treated ceiling, and often a floated floor for serious dedicated rooms. Engineered for the specific room dimensions, speaker positions, and content. The result is a room that sounds like a professional cinema or mastering studio — flat frequency response, no slap echo, no bass nulls in the seating row. Typical cost ₹5-6 lakhs for a dedicated 200-300 sqft theater room, takes 2-3 weeks of execution, and the room becomes a dedicated theater (the treatment looks like a theater, not a living room).
Modular acoustic panels are pre-fabricated absorption and diffusion panels — usually fabric-wrapped frames you can choose colors for, sometimes decorative wood-slat panels — mounted to existing walls and ceiling. Targets the same physics as full treatment but as add-on coverage rather than embedded construction. Typical cost ₹2-3 lakhs for a living-room-sized space, installs in 1-2 days, and the room still functions as a living room when the theater isn’t in use.
Effectiveness depends entirely on the room. A modest living room with good baseline shape can get 90% of full-treatment performance from well-placed modular panels. A challenging room with parallel walls, high ceilings, or hard surfaces everywhere will see a much bigger gap — sometimes only 50% as effective. The honest answer is that we measure the room before recommending either approach, because the same panel package performs very differently across rooms.
Our practical rule: full treatment when the room is dedicated and the AV budget is significant enough to justify it (no point in Polk, KEF, Definitive Technology, Revel, Triad, Episode, or Klipsch speakers in an untreated room — the room is the most expensive component of the system, even if it doesn’t show up on the invoice). Modular panels for living-room theaters, apartments, and budgets where the AV system itself is more modest. We can also do a phased path — modular now, full retrofit later if the customer upgrades to a dedicated theater room.
Which home theater speaker brands does Homezee install?
We install Polk, KEF, Definitive Technology, Revel, Triad, Episode, and Klipsch — the seven brands we’ve found deliver consistently across Bangalore’s residential acoustic conditions. Each lives at a different price point and tonal signature:
- Polk and Klipsch — workhorse brands at moderate price tiers, great for first home theaters
- Definitive Technology and Episode — strong mid-range performance, in-wall and architectural options
- KEF — neutral, detailed presentation, popular for music-and-movies dual use
- Triad — premium custom-install brand, excellent for dedicated theater rooms
- Revel — reference-grade for customers building serious systems
We choose the brand based on your room dimensions, acoustic conditions, content priorities (movies / cricket / gaming / music), and budget — not based on which brand pays the highest dealer margin. We recommend the right speaker for your situation during the home theater site visit.
Security: intrusion & video door phone
Do I need a dedicated intrusion alarm system if I have CCTV?
CCTV records what happens. Intrusion alarms prevent it from happening. They solve different problems and serious security setups use both.
A CCTV system gives you evidence — footage of who broke in, when, from which angle. Useful for insurance claims and police reports, less useful for stopping the intrusion in progress. By the time you check the camera app, the intruder has already entered.
An intrusion alarm system (door/window contact sensors, motion detectors, glass-break sensors, vibration sensors on perimeter, panic buttons) detects entry attempts at the boundary — before someone is inside — and triggers a response: loud siren, mobile app push, optional call to a monitoring service or designated family members, optional integration with smart lights that turn on all at once to scare the intruder away.
Modern systems integrate both. The intrusion system triggers, the relevant cameras start priority recording, the lights turn on, the lock sends a confirmation that it’s still secured (or alert if it was forced), and you get a single notification on your phone with the camera feed already loaded. That integrated response is dramatically more useful than any one of those components alone.
Our practical rule: standalone CCTV is fine for visibility but not for security. If the goal is actual security, the intrusion system is the centerpiece and CCTV is the evidence layer attached to it. For villas, ground-floor apartments, and homes that stay empty for extended periods, we recommend an integrated CCTV + intrusion + lighting system as a single design, not three separate purchases. For intrusion specifically, we install Hikvision for budget-conscious setups and Ajax for premium installations where the customer wants European-grade hardware, app-first management, and the flexibility to expand sensors over time without rewiring.
Can my video door phone and smart lock work together?
Yes, and when they’re integrated properly the experience is meaningfully better than either device on its own. Three integration scenarios are worth knowing about.
Same-brand or matched-brand integration is the cleanest path. We install OneTouch and Grandstream VDPs paired with Yale or Dorset smart locks for matched integration. Visitor rings the doorbell, you see them on your phone or indoor monitor, you tap unlock from the same screen, the door opens. No separate app, no jumping between systems. The integration is tested by us on every install — we don’t ship combinations we haven’t verified work cleanly together.
Hub-based integration is the second option. Yale locks integrate cleanly with most major smart-home hubs (Home Assistant, Hubitat, Matter controllers). VDP from a different brand connects to the same hub. The hub watches for VDP ring events and offers an unlock action in the same notification. More flexible because you can mix brands, but requires the hub to be configured carefully and adds one more thing that needs to stay online. Good fit for customers who already run a smart-home hub or want vendor flexibility.
No-integration coexistence is also valid. Yale or Dorset lock works perfectly well standalone via its own app; VDP works standalone via its app. Visitor rings, you see them on the VDP, you walk to the door or use the lock app to unlock. Simpler, cheaper, no shared point of failure, but you lose the one-tap-unlock-from-the-couch experience that’s the main reason most customers want integration in the first place.
Our practical rule: matched-brand integration when budget supports it. Hub-based integration when the customer already runs a smart-home hub or wants vendor flexibility. No-integration when the customer wants the cheapest reliable setup and doesn’t need the one-tap unlock convenience. We do not recommend DIY IFTTT-style integrations between random brands — they break frequently, and the failure mode (door doesn’t unlock for the maid) is exactly the moment you don’t want a flaky system.
Trust & credibility
How many installations has Homezee completed?
Homezee has completed 200+ residential and small-commercial installations across Bangalore since 2019. Our installation mix spans CCTV (the majority), smart home automation, motorised curtains, home theater, video door phones, intrusion alarms, and annual maintenance contracts for repeat customers.
What warranty do you provide on installations?
Every installation comes with a 1-year comprehensive warranty covering equipment defects, installation faults, and free replacement of failed devices. Manufacturer warranty on the hardware itself is typically 2-3 years depending on brand. After year 1, we offer annual maintenance contracts (AMC) starting at [NEEDS:₹X]/year for ongoing support.
What happens if a camera or smart device stops working after installation?
Within the 1-year warranty, we replace it free — usually within 48 hours of you reporting the issue. After warranty, AMC customers get the same 48-hour response; non-AMC customers pay a service-visit charge plus replacement cost.
Do you provide annual maintenance (AMC)?
Yes — our AMC covers free service visits, free replacement of consumable parts (cables, mounts), priority response on issues, and preventive checks twice a year. AMC pricing starts at [NEEDS:₹X]/year for a 4-camera setup and scales with the number of devices and complexity of the installation.
Which brands does Homezee install? Are you authorised?
We install premium brands across categories:
- CCTV cameras and NVRs:
[NEEDS: Hikvision, CP Plus, Dahua — confirm] - Smart locks: Yale, Dorset
- Networks: Grandstream
- Video door phones: OneTouch, Grandstream
- Intrusion alarms: Hikvision, Ajax
- Lighting protocols: KNX, DALI, Zigbee
- Home theater speakers: Polk, KEF, Definitive Technology, Revel, Triad, Episode, Klipsch
- Curtain motors:
[NEEDS: brand names]
We’re authorised resellers and installers across most of these brands. Brand choice depends on your budget, feature requirements, and integration needs — we recommend the right brand for your situation during the site visit, not the most expensive one.
What if I need to add more cameras or devices later?
All our installations are designed for expansion. NVRs are sized with 1-2 spare channels, network APs are positioned with capacity for additional devices, cabling routes are planned to allow extension, and apps support adding new devices without reconfiguring existing ones. Adding a camera, switch, or curtain motor later costs only the device, cable, and installation — no replacement of the underlying system needed within the original install’s capacity.
Proposal customization
Can I customise my proposal after Homezee sends it?
Yes, and you have two paths.
Verbal revisions are free — tell Mahesh “swap to Triad speakers” or “we want one less camera in the parking” and he’ll update the proposal and send a new PDF. Most customers go this route and accept after one or two rounds of revision.
If you want hands-on control over your design — to compare options, explore upgrades, see live price changes as you adjust — we open up our internal Proposal Builder for you after a 25% advance commitment. You can swap product variants, adjust quantities, and fine-tune your installation directly. Mahesh reviews your final configuration before we schedule the install. This option suits customers who want maximum control and visibility over their installation choices.
The 25% advance is adjusted against your final invoice. Fine-tuning happens within the design boundaries Mahesh set during your site visit — protocols, electrical scope, and structural recommendations are locked.
Service areas
Do you install in Whitefield, Sarjapur, or Electronic City?
Yes — Whitefield, Sarjapur Road, Electronic City, and the surrounding tech-corridor neighbourhoods are core service areas. We’ve completed [NEEDS:N installations or "many"] projects across these pincodes. Site visits are typically scheduled within 1-2 days and installations within 3-5 days of quote acceptance.
Which areas of Bangalore do you serve?
Homezee serves approximately 100+ pincodes across Bangalore including Whitefield, Sarjapur, Electronic City, HSR Layout, Koramangala, Indiranagar, Bellandur, Marathahalli, Hebbal, Yelahanka, Jayanagar, JP Nagar, BTM Layout, Banashankari, Rajaji Nagar, Malleshwaram, and surrounding areas. The full pincode list is on our service areas page. For pincodes just outside our standard coverage, we may still serve depending on project size — WhatsApp us your pincode to check.
Do you cover areas outside Bangalore city limits?
For projects within ~30 km of central Bangalore (Devanahalli, Nelamangala, Anekal, parts of Hoskote), we typically serve with a small travel surcharge. For larger projects (8+ cameras or full smart home), we extend coverage further on case-by-case basis. WhatsApp us your location and we’ll confirm.